{"id":9762,"date":"2026-10-12T23:27:08","date_gmt":"2026-10-12T20:27:08","guid":{"rendered":"https:\/\/www.transavia.ro\/?p=9762"},"modified":"2026-10-12T23:28:12","modified_gmt":"2026-10-12T20:28:12","slug":"europa-extinde-regulile-jocului-de-la-protectia-consumatorului-la-construirea-increderii","status":"publish","type":"post","link":"https:\/\/www.transavia.ro\/en\/europa-extinde-regulile-jocului-de-la-protectia-consumatorului-la-construirea-increderii\/","title":{"rendered":"Europe expands the rules of the game: from consumer protection to building trust"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"9762\" class=\"elementor elementor-9762\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-224136e e-flex e-con-boxed e-con e-parent\" data-id=\"224136e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4456037 elementor-widget elementor-widget-text-editor\" data-id=\"4456037\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">\u00cen ultimii ani, discu\u021biile despre protec\u021bia consumatorilor s-au concentrat, \u00een principal, pe drepturi: etichete mai clare, produse mai sigure, posibilitatea de a returna un produs sau de a depune o reclama\u021bie. Noua <\/span><b>Agenda Consumatorului 2030<\/b><span style=\"font-weight: 400;\">, adoptat\u0103 de Comisia European\u0103, arat\u0103 \u00eens\u0103 c\u0103 direc\u021bia se schimb\u0103. Accentul nu mai cade doar pe ce se \u00eent\u00e2mpl\u0103 dup\u0103 cump\u0103rare, ci pe modul \u00een care \u00eencrederea este construit\u0103 \u00eenainte ca produsul s\u0103 ajung\u0103 \u00een co\u0219ul de cump\u0103r\u0103turi.<\/span><\/p><p><span style=\"font-weight: 400;\">Pentru industria alimentar\u0103, aceasta este o schimbare important\u0103 de perspectiv\u0103. Consumatorul european nu va evalua doar produsul \u00een sine, ci \u0219i c\u00e2t de u\u0219or poate verifica informa\u021biile despre el, c\u00e2t de transparent este produc\u0103torul \u0219i dac\u0103 promisiunile f\u0103cute sunt sus\u021binute de fapte, nu doar de mesaje de marketing. Practic, va fi o evolu\u021bie spre \u201e<\/span><b>mai pu\u021bine afirma\u021bii, dar mai multe dovezi\u201d.<\/b><\/p><p><i><span style=\"font-weight: 400;\">Agenda Consumatorului 2030<\/span><\/i> <span style=\"font-weight: 400;\">pune accent pe consolidarea aplic\u0103rii legisla\u021biei \u0219i pe combaterea practicilor comerciale incorecte, \u00een special \u00een mediul online. Pentru produc\u0103torii care investesc deja \u00een trasabilitate, siguran\u021b\u0103 alimentar\u0103 \u0219i controlul proceselor, aceasta nu \u00eenseamn\u0103 neap\u0103rat reguli noi, ci o schimbare a modului \u00een care pia\u021ba va recompensa comportamentul responsabil. \u00cen anii urm\u0103tori, <\/span><b>diferen\u021ba dintre companii va fi f\u0103cut\u0103 tot mai pu\u021bin de ceea ce spun despre produsele lor \u0219i tot mai mult de ceea ce pot demonstra.<\/b><\/p><p><span style=\"font-weight: 400;\">Un alt semnal important este accentul pus pe <\/span><b>simplificarea informa\u021biilor pentru consumatori<\/b><span style=\"font-weight: 400;\"> \u0219i pe <\/span><b>eliminarea practicilor care pot induce \u00een eroare<\/b><span style=\"font-weight: 400;\">. \u00centr-o pia\u021b\u0103 \u00een care consumatorii sunt expu\u0219i zilnic la sute de mesaje \u0219i afirma\u021bii, claritatea \u00eencepe s\u0103 valoreze la fel de mult ca inova\u021bia, iar pentru industria alimentar\u0103, acest lucru \u00eenseamn\u0103 c\u0103 trasabilitatea, controlul calit\u0103\u021bii \u0219i comunicarea bazat\u0103 pe dovezi nu mai reprezint\u0103 doar obliga\u021bii de conformare, ci elemente care construiesc diferen\u021biere \u0219i \u00eencredere pe termen lung.<\/span><\/p><p><b>Sustenabilitatea devine parte din valoarea produsului<\/b><\/p><p><span style=\"font-weight: 400;\">Agenda promoveaz\u0103 extinderea ofertei de produse sustenabile, sus\u021binerea economiei circulare \u0219i facilitarea unor alegeri mai responsabile. Pentru produc\u0103tori, mesajul este clar: sustenabilitatea nu mai este un proiect separat, ci o dimensiune care va influen\u021ba tot mai mult modul \u00een care este perceput\u0103 valoarea unui produs. \u00cen industria alimentar\u0103, acest lucru necesit\u0103 investi\u021bii \u00een eficien\u021ba utiliz\u0103rii resurselor, reducerea risipei, valorificarea subproduselor, ambalaje mai sustenabile \u0219i procese care pot demonstra un impact redus asupra mediului.<\/span><\/p><p><b>Ce \u00eenseamn\u0103 <\/b><b><i>Agenda Consumatorului 2030<\/i><\/b> <b>pentru industrie?<\/b><\/p><p><span style=\"font-weight: 400;\">Privit\u0103 din perspectiva produc\u0103torilor, Agenda Consumatorului 2030 vorbe\u0219te despre o schimbare mai profund\u0103 dec\u00e2t actualizarea unor reguli. Ea confirm\u0103 faptul c\u0103 <\/span><b>succesul viitor va apar\u021bine companiilor care investesc constant \u00een procese solide, trasabilitate, transparen\u021b\u0103 \u0219i rela\u021bii corecte cu consumatorii<\/b><span style=\"font-weight: 400;\">, iar \u00eentr-o pia\u021b\u0103 din ce \u00een ce mai competitiv\u0103, \u00eencrederea nu va mai fi doar rezultatul unui produs bun, ci al capacit\u0103\u021bii de a demonstra, \u00een fiecare etap\u0103, c\u0103 acel produs este realizat responsabil.<\/span><\/p><h4><b>Ac\u021biuni specifice<\/b><\/h4><p><span style=\"font-weight: 400;\">Agenda angajeaz\u0103 Uniunea European\u0103 s\u0103:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">adopte <\/span><b>Digital Fairness Act (Legea privind echitatea \u00een mediul digital)<\/b><span style=\"font-weight: 400;\">;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">protejeze consumatorii \u00een mediul online, \u00een special minorii;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">simplifice normele privind protec\u021bia consumatorilor \u0219i s\u0103 asigure o mai mare securitate juridic\u0103;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">consolideze aplicarea legisla\u021biei \u00eempotriva practicilor comerciale incorecte \u0219i a produselor nesigure;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">reformeze <\/span><b>Regulamentul privind cooperarea \u00een materie de protec\u021bie a consumatorilor (Consumer Protection Cooperation Regulation)<\/b><span style=\"font-weight: 400;\">;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">extind\u0103 disponibilitatea produselor sustenabile \u0219i s\u0103 garanteze <\/span><b>dreptul la repara\u021bie (right to repair)<\/b><span style=\"font-weight: 400;\">;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">sprijine dezvoltarea economiei circulare, inclusiv prin facilitarea retururilor, sus\u021binerea pie\u021bei produselor second-hand \u0219i a start-up-urilor din economia circular\u0103;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">elimine barierele din Pia\u021ba Unic\u0103 \u0219i orice form\u0103 de discriminare \u00eentre consumatori;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00eembun\u0103t\u0103\u021beasc\u0103 accesul consumatorilor la drepturile aferente serviciilor de c\u0103l\u0103torie;\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">faciliteze accesul la servicii financiare transfrontaliere.\u00a0<\/span><\/li><\/ul><h4><b><br \/>Legisla\u021bie relevant\u0103<\/b><\/h4><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Regulamentul privind Pia\u021ba Unic\u0103 a Serviciilor Digitale (Digital Services Act \u2013 DSA)<\/b><span style=\"font-weight: 400;\"> \u2013 Regulamentul (UE) 2022\/2065 al Parlamentului European \u0219i al Consiliului din 19 octombrie 2022 privind o pia\u021b\u0103 unic\u0103 a serviciilor digitale \u0219i de modificare a Directivei 2000\/31\/CE.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Regulamentul privind Pie\u021bele Digitale (Digital Markets Act \u2013 DMA)<\/b><span style=\"font-weight: 400;\"> \u2013 Regulamentul (UE) 2022\/1925 al Parlamentului European \u0219i al Consiliului din 14 septembrie 2022 privind pie\u021be concuren\u021biale \u0219i echitabile \u00een sectorul digital \u0219i de modificare a Directivelor (UE) 2019\/1937 \u0219i (UE) 2020\/1828.\u00a0<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Regulamentul privind siguran\u021ba general\u0103 a produselor (General Product Safety Regulation \u2013 GPSR)<\/b><span style=\"font-weight: 400;\"> \u2013 Regulamentul (UE) 2023\/988 al Parlamentului European \u0219i al Consiliului din 10 mai 2023 privind siguran\u021ba general\u0103 a produselor, de modificare a Regulamentului (UE) nr. 1025\/2012 \u0219i a Directivei (UE) 2020\/1828 \u0219i de abrogare a Directivei 2001\/95\/CE \u0219i a Directivei 87\/357\/CEE.<\/span><\/li><\/ul><p><i><span style=\"font-weight: 400;\">Surs\u0103 informa\u021bii:<\/span><\/i> <a href=\"https:\/\/transition-pathways.europa.eu\/agri-food\/policies\/2030-consumer-agenda\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/transition-pathways.europa.eu\/agri-food\/policies\/2030-consumer-agenda<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><b><i>Agenda Consumatorului 2030<\/i><\/b><span style=\"font-weight: 400;\"> poate fi desc\u0103rcat\u0103 <\/span><a href=\"https:\/\/transition-pathways.europa.eu\/system\/files\/media\/document\/2025-12\/2030%20Consumer%20Agenda%20Factsheet.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">HERE<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00cen ultimii ani, discu\u021biile despre protec\u021bia consumatorilor s-au concentrat, \u00een principal, pe drepturi: etichete mai clare, produse mai sigure, posibilitatea de a returna un produs sau de a depune o reclama\u021bie. Noua Agenda Consumatorului 2030, adoptat\u0103 de Comisia European\u0103, arat\u0103 \u00eens\u0103 c\u0103 direc\u021bia se schimb\u0103. Accentul nu mai cade doar pe ce se \u00eent\u00e2mpl\u0103 dup\u0103 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":13802,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","search_extra_elementor_templates":""},"categories":[660],"tags":[],"class_list":["post-9762","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-perspective"],"acf":{"articol_recomandat":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Europa extinde regulile jocului: de la protec\u021bia consumatorului la construirea \u00eencrederii - Transavia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.transavia.ro\/en\/europa-extinde-regulile-jocului-de-la-protectia-consumatorului-la-construirea-increderii\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Europa extinde regulile jocului: de la protec\u021bia consumatorului la construirea \u00eencrederii\" \/>\n<meta property=\"og:description\" content=\"\u00cen ultimii ani, discu\u021biile despre protec\u021bia consumatorilor s-au concentrat, \u00een principal, pe drepturi: etichete mai clare, produse mai sigure, posibilitatea de a returna un produs sau de a depune o reclama\u021bie. 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Noua Agenda Consumatorului 2030, adoptat\u0103 de Comisia European\u0103, arat\u0103 \u00eens\u0103 c\u0103 direc\u021bia se schimb\u0103. 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