Why the most important investment starts with a conversation
In a high-performing company with over 2,300 employees, it is easy to see the figures of success and much harder to see the people behind them. We see profitability, business figures, farms, factories, automated lines, laboratories and market shares. We see investments, technologies and results. What is less visible is the team that makes all of this work together.
For most of us, the Human Resources Department is the place where we go for an interview, where we sign the employment contract, or where we receive certificates and information about leave and benefits. In reality, this is only the beginning of a relationship that continues at every stage of the professional journey.
At TRANSAVIA, people in Human Resources describe their role in a much simpler way: they are the people who take care of the people who take care of the company. Sometimes that means finding the right person for a position; other times, helping a colleague who is just starting out to understand the organization’s culture and find their place in a new team. On other days, it means explaining a legislative change, answering a question related to salary, or mediating a reported situation. Most often, however, it simply means listening. „I like to believe that by what we do, we create communication bridges between management and employees, as well as between colleagues, ensuring that work relationships are fair and correct,” say colleagues from the Human Resources Department. In an organization the size of TRANSAVIA, this bridge is essential. Because processes can be standardized, but trust is always built between people.
The same idea is also found in the recruitment team’s work. An interview is not just about evaluating a CV; it is the beginning of a relationship that can sometimes last for decades. Beyond skills and experience, what matters are compatibility with the company’s values and a desire to build together. „Our role begins with attracting and selecting the right people and continues with their integration into the team so that they quickly understand not only what they have to do, but also how we do things at TRANSAVIA,” explain the colleagues who do Recruitment.
However, there is also a part of the work that almost no one outside the company notices. Every month, thousands of documents are processed, legislation is monitored and interpreted, salaries and benefits are calculated, and legislative changes are translated into clear procedures. For most colleagues, all of this boils down to a natural thing: the salary arrives on time, the documents are prepared when they are needed, and the answers come when questions arise. Behind this normalcy lies careful work carried out day in and day out by the Human Resources team.
But perhaps the most important responsibility of the HR department does not appear in the job description or in the organization chart: the care for the organizational climate. For the way people communicate with each other, for the trust they have in the company and for the feeling that they can ask for help when they need it. That is why feedback is constantly encouraged, either through direct discussions, managers, e-mails or communication forms placed in the work areas. Every suggestion or question becomes an opportunity to improve the experience of the people who work in the company.
Not by chance, the President and Founder of TRANSAVIA, Dr. Eng. Ioan Popa, often says that the most valuable resource of the company is the team. Technology can be purchased, processes can be optimized, and investments can be planned, but a culture based on trust, respect, and responsibility is built over time through thousands of interactions, through consistency, and through people who choose, every day, to do things the right way. Perhaps, precisely for this reason, when we talk about Human Resources at TRANSAVIA, we are not just talking about recruitment, legislation, or personnel management. We are talking about the people who contribute, often from behind the scenes, to what is best seen every day: a united team that grows together and understands that the success of a company always starts with the trust between people.
